RETURN POLICY


The Jordan Lash Charleston return policy is simple. Within 30 days of receipt of your order, you may return merchandise in its original new condition. The merchandise must be in saleable condition, meaning the way you received the merchandise. Returns must be shipped back and received within 30 days of the receipt of merchandise. SALE ITEMS are not eligible for returns.


  FAQ

1. WHERE DO RETURNS GET MAILED TO?

Jordan Lash Charleston

Attn: RETURNS

305 King Street

Charleston SC, 29401

2. IS IT EASY TO RETURN MERCHANDISE?

Yes! Email us at Sales@JordanLash.com to inform us you will be returning something. This allows there to be a paper trail and you give us your contact information in case we have any question.

3. WHAT MERCHANDISE IS RETURNABLE ?

Merchandise that is in NEW condition.

4. ARE SALE ITEMS?

SALE items are non refundable. SALE items are able to be returned for a store credit for current value of the merchandise in the store within 30 days of purchase.

5. HOW LONG WILL I HAVE TO RETURN MERCHANDISE FOR MONEY BACK?

Returns must be shipped back and received within 30 days of the receipt of merchandise.

6. HOW SOON WILL I GET MY REFUND?

Once the return is inspected, we will issue your refund. Depending on your banking institution, you will see your refund within 2-4 working days.


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